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SHIPPING & HANDLING


Is it really safe for the Monkey? I receive many inquiries on the process of shipping a Monkeys, individuals often wonder if it is safe and how it works. Won't he/she be scared? How long does it take? Won't it be difficult for the Monkeys having to be all alone in a crate for so long? This is how I explain the shipping process to individuals to help them feel more at ease with the process of getting a Monkey;

Shipping a Monkey Is Very safe: See Below Details 

Shipping a Monkey by itself to a new location always sounds cruel and embarrassing, but actually I think it is harder for us than the Monkey(s). With my many years of shipping experience, I know for a fact that all of the Monkeys are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the Monkey(s) for fear of lawsuit and customer dissatisfaction. I tape Monkey food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the Monkeys and they would offered food along the ride. 

The average flight is approximately 4 to 6 hours. I always ask about any delays or layovers and know the exact times and departures of the flights, so I know where the Monkey is and I would able to give you the information as well. 

The Monkey  will arrive the same day as it is sent--usually just a few hours. I have a big fluffy bed of shredded newspapers in the crate for the Monkeys to nestle in and usually a pig's ear chew (they love them), and a toy or sock with my scent on it--to help the pup feel secure. 

We are experts and have professionals at our service, we consider shipping as an option and we make the shipping arrangements; for the monkeys to be delivered to their homes in good conditions without any signs of stress. This is because most often we find suitable homes for our Monkeys but they might not be located within a driving distance. I can guess what question you have in mind right now, 'Flying a Monkey'! Is it safe? This question is often asked. We certainly wouldn't consider it if it wasn't. 

I personally asked this question to the man of the shipping company on my first attempt to ship My first Monkey from Africa when we bought the ranch some couple of years back, and this was his answer to me "When we book a flight for a Monkey, it is only on safe and approved Airlines that have pet-safe programs that Follows USDA guidelines " The Monkey will have the same air as the pilot flying the plane & someone will be there to cater for him/her on board and off the plane until delivery is completed. 

When we go to book a flight for our pets, we always call ahead and find the most direct flight available (much as if you were looking for a flight for yourself) Our Monkeys have always arrived safe and sound in their new homes, he even went further to say that "it is better and more comfortable to fly a Monkey on a 2-6 hours flight than drive with that same Monkey for 4 hours or less". And that I believe so much because I know they are professionals and will deliver the Monkey safely. Basically, We can do shipping within USA, CANADA, DUBAI and other nations world wide.

 OUR SHIPPING GUARANTEE TO CUSTOMERS


      We take pride in the fact that our relationship with you does not end when you take home a Monkey from us. As a conscientious breeder, experienced Monkey counselors, and die-hard Monkey lovers, we'd like to believe nothing can ever go wrong with our Monkeys you Buy from US. However, certain things are never in our control. A Monkey's health is dependent on a lot of factors like genetics, exercise, food & nourishment and overall care. If something does go wrong, we would always strive to help, oftentimes even when our guarantee doesn't cover it. While we may not be able to guarantee that your Monkey will never have a health problem, we guarantee that we will do our best to ensure your new family member is a healthy one!

We do not believe your Monkey is replaceable but we do believe that sometimes the pain can be lessened in the company of another furry friend. In the unlikely event of the death of a Monkey within two years from its birth due to genetics, or found to have congenital or hereditary disorders (within two years) which adversely affects the health of your Monkey, we will replace the pet with another Monkey of equivalent value at no cost to you. The cause of death should be certified by a licensed veterinarian.

Failure to provide your Monkey with timely inoculations or regular veterinary care will void this guarantee.

This guarantee does not cover any costs associated with spaying or neutering, including undescended testes.



Thanks and we look forward to developing a cordial relation with you and your new Monkeys. Everyone of our Monkeys will always be a part of our extended family where ever they find themselves.